Terms of Service

1. Overview

Welcome to RiwaPlay. These Terms of Service (“Terms”) outline the conditions under which you may use our application and services. By installing or accessing RiwaPlay, you indicate that you have reviewed and accepted these Terms. If you do not agree, you must stop using the platform immediately.

RiwaPlay is a real-time audio community where users can participate in voice rooms, communicate with others, and engage in social activities. To maintain a positive environment, all users are required to follow the rules laid out in this document.

We may amend these Terms from time to time. Once updated Terms are published in the app, they become effective immediately. Continued usage signifies acceptance of the revised version.

2. Service Functions

RiwaPlay provides a variety of interactive features, including but not limited to:

Voice Chat Rooms: Participate in live audio conversations with individuals or groups.

Social Tools: Discover new people, join interactive group sessions, and expand your social circle.

Virtual Gifting: Send and receive in-app digital items as a social expression.

Your participation must comply with our standards as well as local laws and regulations.

3. Actions Not Permitted

Engaging in any of the behaviors listed below may result in temporary or permanent removal of your account:

Sharing unlawful, violent, hateful, pornographic, discriminatory, or otherwise harmful material.

Attempting to mislead, exploit, or endanger others.

Engaging in harassment, gambling, fraud, or distributing harmful information.

Bypassing moderation tools, damaging platform integrity, or pretending to be another person.

Posting or promoting any content involving minors, which is strictly prohibited.

Severe violations will receive priority handling and may be addressed within 24 hours.

4. User Eligibility

The platform is intended for adults aged 18 years or older (or the legal age in your location).

By accessing RiwaPlay, you confirm that

You meet the age requirement.

You are legally competent to enter into this agreement.

You agree to comply with our Privacy Policy and all accompanying guidelines.

If a minor is detected, the account will be deactivated immediately.

5. Account Setup & Management

Creating an Account

Users may sign up using:

Third-party login options such as Google

Account Rights

Accounts belong solely to the individual who registered them.

You may not create or manage an account on behalf of someone else without explicit permission.

Suspension or Termination

Your account may be limited, suspended, or removed if:

You violate these Terms.

Your behavior creates risks for the community.

Illegal or harmful activity is detected.

Depending on severity, we may suspend your access with or without advance notice.

Account Deletion

You may permanently delete your account via Settings → Delete Account.

Once confirmed:

All data, assets, and balances will be erased.

Access cannot be restored.

Virtual coins and items are non-refundable.

This action is irreversible.

6. User Content & Community Standards

Users may upload text, audio, photos, and other materials (“User Content”). By doing so, you agree to the following guidelines:

6.1 Content Restrictions

You may NOT upload content that:

Involves minors in any capacity

Promotes harassment, threats, or bullying

Contains explicit, obscene, or sexual material

Encourages illegal activity or harmful behavior

Includes malware or malicious code

Infringes on copyrights, trademarks, or third-party rights

6.2 Responsibility for Content

You are fully responsible for the material you submit. Violations may lead to:

Removal of the content

Account suspension or termination

Legal action when applicable

7. Intellectual Property

7.1 License Granted to RiwaPlay

By submitting content, you grant us a global, non-exclusive, royalty-free license to:

Use, adapt, reproduce, distribute, or display your content as needed for service functionality and promotion.

7.2 Ownership

You must hold the rights to any content you share on the platform.

7.3 Platform Rights

All logos, software, branding, and service elements belong exclusively to RiwaPlay.

You receive only a limited personal license to use the app.

7.4 Moderation

We reserve the right to review, remove, or restrict content at our discretion.

8 Virtual Items

The App may offer virtual items and digital rewards ("Virtual Items") that can be purchased, earned, or received through ONLY the App's features and activities .

Virtual Items are intended solely for entertainment purposes within the App.

Virtual Items:

Have no cash value.

Are not redeemable, refundable, or exchangeable for money or legal tender.

Cannot be withdrawn, cashed out, sold, transferred, traded, assigned, or otherwise monetized.

May only be used within the App and have no value or utility outside the App.

The App does not support gambling activities, betting services, or the conversion of Virtual Items into money, financial assets, or any form of monetary value.

Virtual Items are for entertainment purposes only and cannot be treated as money or exchanged for monetary value.

All purchases of Virtual Items are final and non-refundable except where required by applicable law.

The Company reserves the right to establish, modify, suspend, or terminate pricing, usage rules, limits, restrictions, and other operational requirements relating to Virtual Items at any time.

The Company may suspend, deduct, cancel, invalidate, or revoke Virtual Items, and may restrict, suspend, or terminate accounts involved in fraud, abuse, unauthorized activity, chargebacks, disputes, refunds, violations of these Terms, or applicable laws.

Any virtual reward items such as gold coins or game coins are strictly non-cash redeemable, cannot be transferred peer-to-peer and may not be used outside of the application.

Turkish:

Altın coinler veya oyun coinleri gibi tüm sanal ödül öğeleri yalnızca uygulama içinde kullanım içindir. Nakde çevrilemez, kullanıcılar arasında transfer edilemez ve uygulama dışında kullanılamaz.

9. Data & Privacy

Your information is processed according to our Privacy Policy.

This includes details on:

What data is collected

How we use and protect your information

Your rights and choices

Please review the policy to fully understand our data practices.

10. No Warranty

RiwaPlay is offered “as is” and “as available.”

To the extent permitted by law, we make no guarantees regarding:

Service reliability, quality, or availability

Fitness for a particular purpose

Freedom from errors, interruptions, or security issues

Use the service at your own discretion and risk.

11. Limitation of Liability

Where permitted by law, RiwaPlay is not liable for:

Loss or damage resulting from use or inability to use the service

Issues caused by content posted by users

Unauthorized access to accounts

Technical failures or service disruptions

12. User Responsibility & Indemnity

You agree to defend, indemnify, and hold RiwaPlay and its affiliates harmless from any claims or damages related to:

Your use of the platform

Your violations of these Terms

Your infringement of others’ rights

13. Service Adjustments

We may modify, discontinue, or update features at any time.

We may also amend these Terms to reflect:

New functionality

Legal obligations

Operational improvements

If you disagree with future revisions, you should stop using the service.

14. Contact Us

For questions about these Terms or any account-related matters, you may contact us via:

In-app help center

Customer support email:

[email protected]

RiwaPlay is maintained and operated by our team and distributed through major app marketplaces.